PH996 Privacy Policy – How We Protect Your Data

Introduction

Welcome to the ph996 Privacy Policy. ph996 ("we", "us", "our") operates an online gaming and sports betting platform available to players in the Philippines. We are committed to protecting your personal information and handling it responsibly in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

This Privacy Policy applies to all personal information we collect through the ph996 website, mobile application, and any related services. It applies regardless of whether you access ph996 from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

By creating a ph996 account or using our platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please do not use ph996.

What Personal Information We Collect

We collect different types of personal information depending on how you interact with ph996. Below is a breakdown of the categories of data we may collect.

We only collect the minimum amount of personal information necessary for each purpose. For example, we collect your date of birth to verify that you meet the 21+ age requirement to play on ph996, and we collect your government-issued ID to comply with our identity verification obligations.

• Government-issued IDs accepted: Philippine passport, SSS ID, UMID, driver's licence, PhilHealth ID, and Voter's ID.
• OTP verification: Your Philippine mobile number is used for one-time password authentication during login and account actions.
• Email: Used for account confirmation, notifications, and support correspondence.

How We Use Your Personal Information

ph996 uses the personal information we collect for specific, legitimate purposes. We do not use your data for any purpose incompatible with what is described in this section.

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the ph996 platform.
• Processing transactions: To process deposits and withdrawals in Philippine Peso (PHP), verify payment methods, and keep accurate financial records.
• Platform operation: To deliver sports betting, live casino, game lobby, and all other ph996 services correctly and reliably.
• Security and fraud prevention: To detect and prevent fraud, money laundering, and unauthorised access — protecting both ph996 and our players.
• Regulatory compliance: To fulfil our obligations under Philippine law, including anti-money-laundering (AML) requirements and identity verification rules.
• Customer support: To respond to your queries, resolve disputes, and improve your experience on ph996.
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and promote safe and responsible play.
• Communications: To send you account notifications, security alerts, and — where you have opted in — promotional updates about ph996 offers and features.
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the ph996 platform for all players.

Legal Basis for Processing

Under the Data Privacy Act of 2012, ph996 must have a valid legal basis to process your personal information. The legal grounds we rely on are described below.

• Contractual necessity: Most of the processing we carry out is necessary to perform our contract with you — i.e., to provide you with a functioning ph996 account and the services you have signed up for.
• Legal obligation: Some processing is required by Philippine law — including identity verification, AML screening, and record-keeping requirements.
• Legitimate interests: We process certain data (such as technical logs and fraud detection signals) based on our legitimate interest in operating a secure and reliable platform, provided this does not override your rights.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time without affecting any prior processing.

Sharing Your Personal Information

ph996 does not sell your personal information to third parties. We may share your data with selected third parties only where it is necessary and proportionate to do so, and only under the circumstances described below.

• Payment providers: We share necessary payment and identity information with Philippine payment processors, banks, and e-wallet services (such as GCash and Maya) to process your deposits and withdrawals in PHP.
• Identity verification services: We use third-party KYC and identity verification providers to confirm your identity and comply with our verification obligations.
• Game and platform providers: Game content and live dealer services on ph996 are supplied by third-party providers. These providers may process limited technical data to deliver their games.
• Fraud and security providers: We work with specialist fraud detection and cybersecurity providers to protect ph996 and our players.
• Regulatory and law enforcement authorities: We may be required to disclose your information to government bodies, regulators, or law enforcement agencies where required or permitted by Philippine law.
• Professional advisers: We may share information with legal, financial, or compliance advisers where necessary to protect ph996's legal rights or comply with our obligations.

All third parties who process personal data on our behalf are required to handle your information securely and only for the specific purposes for which it was shared. We do not permit our service providers to use your data for their own marketing or unrelated purposes.

Data Retention

ph996 keeps your personal information only for as long as it is necessary for the purposes set out in this Privacy Policy or as required by applicable Philippine law. The retention periods we apply depend on the type of data involved.

• Active account data: Retained for the duration of your account with ph996, plus a minimum of five (5) years after account closure to meet AML and regulatory record-keeping requirements.
• Transaction records: Financial transaction data, including all deposit and withdrawal records in PHP, is retained for a minimum of five (5) years as required under Philippine AML regulations.
• Identity verification documents: Copies of government-issued IDs and verification documents are retained for the same period as your account records.
• Support communications: Records of your support interactions are retained for up to three (3) years from the date of each interaction.
• Technical and log data: Server logs and technical data are retained for up to twelve (12) months, unless a security investigation requires longer retention.

When your data is no longer required, we will delete or anonymise it securely. Where deletion is not immediately possible (for example, where data is held in backup systems), we will isolate it from further use until deletion can be carried out.

Data Security

ph996 takes the security of your personal information seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• SSL encryption: All data transmitted between your device and ph996 is protected by SSL/TLS encryption, keeping your account information and financial data private in transit.
• OTP authentication: ph996 uses one-time password (OTP) verification via your registered Philippine mobile number for login and sensitive account actions, reducing the risk of unauthorised access.
• Access controls: Access to personal data within ph996 is restricted to staff and systems that need it to carry out their responsibilities. All staff with access to personal data are trained on data protection obligations.
• Secure storage: Personal data is stored on secured servers with access logging, monitoring, and intrusion detection systems in place.
• Payment security: Financial transactions are processed through secured payment channels. ph996 does not store full payment card numbers on its systems.

While ph996 implements strong security measures on our end, you also have a responsibility to keep your account credentials secure. Do not share your password or OTP with anyone — including anyone claiming to be ph996 staff. ph996 will never ask for your password. If you believe your account has been compromised, contact us immediately at [email protected].

Cookies & Tracking Technologies

ph996 uses cookies and similar tracking technologies to make the platform work correctly, to remember your preferences, and to understand how players use our site so we can improve it.

• Strictly necessary cookies: These are required for the ph996 platform to function. They enable core features like login sessions and security checks. You cannot opt out of these cookies.
• Functional cookies: These remember your preferences — such as language settings and display options — to personalise your experience.
• Analytics cookies: These help us understand how players navigate ph996 so we can identify and fix issues and improve the platform. Data collected is aggregated and anonymised where possible.
• Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session while you are active on ph996.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the ph996 platform. Note that disabling strictly necessary cookies will prevent you from logging in or using the platform.

Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have rights in relation to the personal information ph996 holds about you. We are committed to respecting and upholding those rights.

• Right to be informed: You have the right to know what personal information ph996 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You can request a copy of the personal information ph996 holds about you by contacting [email protected].
• Right to correction: If your personal information held by ph996 is inaccurate or incomplete, you have the right to request correction. You can update basic contact details directly in your account settings.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal information. Note that we may be required to retain some data to comply with Philippine legal obligations even after account closure.
• Right to object: You have the right to object to processing of your personal information based on legitimate interests, including for direct marketing purposes.
• Right to data portability: You may request a copy of your data in a commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe ph996 has mishandled your personal data, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact our privacy team at [email protected]. We aim to acknowledge all requests within three (3) business days and resolve them within thirty (30) calendar days, in line with the requirements of the Data Privacy Act.

Minors

ph996 is strictly an adults-only platform. You must be at least 21 years old to register and play. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is carried out during registration. If we discover that personal information has been collected from a person under 21, we will take immediate steps to delete that data and close the account concerned.

Changes to This Privacy Policy

ph996 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and — where appropriate — notify registered players by email or via an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of ph996 after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ph996 handles your personal information, our support team is available 24 hours a day, 7 days a week.

You can also find answers to common questions in our FAQ section, review our Terms & Conditions, or visit our About Us page to learn more about ph996.